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Ricoh D120 MP2352SP

Service Program Mode. Service Mode Lock/Unlock

At locations where the machine contains sensitive data, the customer engineer cannot operate the machine until the Administrator turns the service mode lock off. This function makes sure that work on the machine is always done with the permission of the Administrator.

  1. If you cannot go into the SP mode, ask the Administrator to log in with the User Tool and then set "Service Mode Lock" to OFF after he or she logs in:
    User Tools > System Settings > Administrator Tools > Service Mode Lock > OFF
    • This unlocks the machine and lets you get access to all the SP codes.
    • The CE can service the machine and turn the machine power switch off and on. It is not necessary to ask the Administrator to log in again each time the main power switch is turned on.
  2. Go into the SP mode and set SP5-169 to "1" if you must use the printer bit switches.
  3. After machine servicing is completed:
    • Change SP5-169 from "1" to "0".
    • Turn the machine power switch off and on. Tell the administrator that you have completed servicing the machine.
    • The Administrator will then set the "Service Mode Lock" to ON.

REMARKS

The following symbols are used in the SP mode tables.

FA: Factory setting

(Data may be adjusted from the default setting at the factory. Refer to the factory setting sheets enclosed. You can find it under the jammed paper removal decal.)

DFU: Design/Factory Use only

Do not touch these SP modes in the field. A sharp (#) to the right hand side of the mode number column means that the main power switch must be turned off and on to effect the setting change. An asterisk (*) to the right hand side of the mode number column means that this mode is stored in the NVRAM. If you do a RAM clear, this SP mode will be reset to the default value. "ENG" and "CTL" show which NVRAM contains the data.

  • ENG: NVRAM on the BCU board
  • CTL: NVRAM on the controller board

The settings of each SP mode are explained in the right-hand column of the SP table in the following way. [Adjustable range / Default setting / Step] Alphanumeric

If "Alphanumeric" is written to the right of the bracket as shown above, the setting of the SP mode shows on the screen using alphanumeric characters instead of only numbers. However, the settings in the bracket in the SP mode table are explained by using only the numbers.

SSP: This denotes a "Special Service Program" mode setting.
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