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Ricoh D0A0 SPC360SFNw

Troubleshooting. When SC365 Is Displayed

Cause

The toner sensor [B] fails to light because the sensor harness [A] is broken.

Solution

  1. Enter the SP mode, then execute SP3-017-001 (TnrRmnSnsFc).
  2. Check the output count of each color toner in the following SPs.
    SP3-411-005: SnsOutCntAvK
    SP3-411-006: SnsOutCntAvY
    SP3-411-007: SnsOutCntAvM
    SP3-411-008: SnsOutCntAvC
    • If the sensor output count is "0 times", the harness is likely to be broken.
  3. Replace the sensor harness of the corresponding color.
Error Code
Service Mode, Troubleshooting
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