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Ricoh B224 MPC4500 AP-C1

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Troubleshooting. Jam Codes 2

Jam Code SP Display Description LCD Display
7504 65 Duplex Exit Sensor Duplex exit sensor does not turn off. Z
7504 66 Duplex Entrance: OFF (In) Duplex entrance sensor does not turn off. Z
7504 67 Duplex Entrance: OFF (Out) Duplex entrance sensor does not turn off after paper has passed this sensor. Z
7504 68 1-Bin Exit: ON 1-bin tray exit sensor does not turn off. C
7504 100 Finisher Entrance (B408) Paper does not reach to the entrance sensor or stay at the entrance sensor. R1-R2
7504 101 Finisher Shift Tray Exit (B408) Paper does not reach to the lower tray exit sen­sor or stay at the lower tray exit sensor. R1-R2
7504 102 Finisher Staple (B408) Paper does not reach to the staple tray entrance sensor or stay at the staple tray entrance sensor. R3-R5
7504 103 Finisher Exit (B408)
  1. Lower tray exit sensor does not detect pa­per after the stack feed-out belt has fed paper.
  2. Lower tray exit sensor still detects paper after the stack feed-out belt has returned to the home position.
 R3-R5
7504 104 Finisher Drive Motor (B408) Exit guide plate HP sensor does not turn on or off for specified time.  
7504 105 Finisher Tray Lift Motor (B408)
  1. Stack height sensor does not detect paper after the lower tray has lifted up.
  2. Stack height sensor still detects paper after the lower tray has lifted down.
 R1-R2
7504 106 Finisher Jogger Motor (B408)
  1. Jogger fence HP sensor does not turn off after the jogger fence has moved from its home position.
  2. Jogger fence HP sensor does not turn on after the jogger fence has returned to its home position.
 R3-R5
7504 107 Finisher Shift Motor (B408)
  • Shift roller HP sensor does not turn off after the shift roller has moved from its home position.
  • Shift roller HP sensor does not turn on after the shift roller has returned to its home position.
 R1-R2
7504 108 Finisher Staple Motor (B408)
  • Stapler HP sensor does not turn off after the stapler has moved from its home posi­tion.
  • Stapler HP sensor does not turn on after the stapler has returned to its home position.
 R3-R5
7504 109 Finisher Exit Motor (B408)
  • Stack feed-out belt HP sensor does not turn off after the stack feed-out belt has moved from its home position.
  • Stack feed-out belt HP sensor does not turn on after the stack feed-out belt has re­turned to its home position.
 R3-R5
7504 191 Finisher Entrance: EUP (B804/B805) Paper does not reach the finisher entrance sen­sor or stays at the finisher entrance sensor. R1-R4
7504 192 Finisher Proof Exit: EUP (B804/B805) Paper does not reach the proof tray exit sensor or stays at the proof tray exit sensor. R1-R4
7504 193 Finisher Shift Tray Exit: EUP (B804/B805) Paper does not reach the upper tray exit sensor or stays at the upper tray exit sensor. R1-R4
7504 194 Finisher Stapler Exit: EUP (B804/B805)
  • Stapling tray paper sensor does not turn on after the finisher entrance sensor has turned on.
  • Stapling tray paper sensor does not turn off after it has turned on.
 [B804]:
R5-R7
[B805]:
R5-R8
7504 195 Finisher Exit: EUP (B804/ B805)

• Upper tray exit sensor does not turn on while the stack feed-out belt is turned on.

• Upper tray exit sensor does not turn off af­ter the stack feed-out belt has returned to its home position.

 [B804]:
R1-R4/
R8-R1
[B805]:
R8-R12
Error Code
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