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OKI MC560MFP

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Troubleshooting. Scanning is not performed, Printer does not print, Image unclear

Scanning is not performed

Cause	Relevant Unit	Check Method	Maintenance Method
Scanner cable failure	Scanner cable	Visual check	Attach the scanner cable
Scanner link failure	Main PCB	Visual check	Replace the PCB
Scanner link failure	Scan Module	Visual check	Replace the Scan Module
Scanner no power	PU PCB	Tester check	Replace the PCB or Replace the F6 (PU PCB)

Printer does not print

Cause	Relevant Unit	Check Method	Maintenance Method
Printer select wrong	Printer	Visual check	Make sure the printer information on the LCD display is correct.
Paper size incorrect	Paper tray	Visual check	Replace paper tray (The paper size being selected is inconsistent between the printer & the scanner).
Printer problem		Visual check	Check printer

Image unclear

Cause	Relevant Unit	Check Method	Maintenance Method
Lamp too dark	Lamp	Visual check	Replace the lamp
Dirt on flatbed glass	Flatbed glass	Visual check	Clean the flatbed glass with isopropyl alcohol
Printer toner low	Printer toner	Visual check	Check printer toner or replace the toner
Printer memory not enough	Printer	Visual check	Add printer memory

	Error Code
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