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Eng
OKI ES5460MFP
Troubleshooting. Scanning is not performed, Printer does not print, Image unclear
Scanning is not performed
Cause |
Relevant Unit |
Check Method |
Maintenance Method |
Scanner cable failure |
Scanner cable |
Visual check |
Attach the scanner cable |
Scanner link failure |
Main PCB |
Visual check |
Replace the PCB |
Scan Module |
Visual check |
Replace the Scan Module |
Scanner no power |
PU PCB |
Tester check |
Replace the PCB or
Replace the F6 (PU PCB) |
Printer does not print
Cause |
Relevant Unit |
Check Method |
Maintenance Method |
Printer select wrong |
Printer |
Visual check |
Make sure the printer information on the LCD display is correct. |
Paper size incorrect |
Paper tray |
Visual check |
Replace paper tray (The paper size being selected is inconsistent between the printer & the scanner). |
Printer problem |
|
Visual check |
Check printer |
Image unclear
Cause |
Relevant Unit |
Check Method |
Maintenance Method |
Lamp too dark |
Lamp |
Visual check |
Replace the lamp |
Dirt on flatbed glass |
Flatbed glass |
Visual check |
Clean the flatbed glass with isopropyl alcohol |
Printer toner low |
Printer toner |
Visual check |
Check printer toner or replace the toner |
Printer memory not enough |
Printer |
Visual check |
Add printer memory |