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OKI C532dn

Troubleshooting. Error code 380. Jam occurs immediately after the power is turned on.

Check condition of the paper running path

Check item Checking method Action in case of NG
Paper running path of the front unit Open the front cover check if paper is not jammed in the paper running path. Remove the jammed paper.

Check condition of the mechanical parts

Check item Checking method Action in case of NG
Hopping sensor, IN sensor and WR sensor lever check Check the sensor lever shapes and operations for any problem. Replace the sensor lever(s) with proper one(s).

Check condition of electrical parts

Check item Checking method Action in case of NG
Check the detection condition of the sensor signal. Confirm that the sensor signals are normally detected by using the Maintenance Menu SWITCH SCAN function. Replace the CU/PU board or sensor or cable.
Hopping sensor, IN sensor and WR sensor output level check Check the following signals by using the CU/ PU board HPSNS and RGSNS connector:
HPSNS 2pin: Hopping sensor
RGSNS 5pin: IN sensor
RGSNS 2pin: WR sensor
Confirm that the above signal levels change when the sensor lever is operated.
Replace the appropriate sensor(s).
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