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OKI C531dn

Troubleshooting. 6 Paper running jam (error code 381:) 1

Jam occurs immediately after the power is turned on.

Check condition of the running path.

Check item Check work Actions to be taken at NG
Paper running path of the front unit Check if paper is jammed or not in the paper running path. Remove the jammed paper.

Check condition of the mechanical parts

Check item Check work Actions to be taken at NG
Check the sensor lever of the WR sensor. Check if shape and movement of the sensor levers have any abnormality or not. Replace the sensor lever with the good sensor lever.

Check condition of electrical parts

Check item Check work Actions to be taken at NG
Check the detection condition of the sensor signal. Confirm that the sensor signals are normally detected by using the SWITCH SCAN function of the self-diagnostic mode. Replace the CU/PU board, or appropriate sensor(s) or connection cord(s).
Check the sensor lever of the WR sensor. Check the following signal by using the CU/ PU board RGSNS connector 16: Replace the sensor.
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