Lexmark MS610dn
Troubleshooting. Print quality. Skewed print
| Actions | Yes | No |
|---|---|---|
| Step 1 a POR into the Diagnostics menu and perform a print test: Diagnostics Menu > Print Tests > Tray 1 b Adjust the margins if necessary: Diagnostics Menu > Registration Does the error remain? |
Go to step 2. | The problem is solved. |
| Step 2 Does the skew appear every two pages? |
Go to step 9. | Go to step 3. |
| Step 3 a Check the media source. b If the media is from tray 1, go to step 4. If the media is from the MPF, go to step 6. |
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| Step 4 Make sure the pick tires are free of debris. Check for wear or damage. Are they free of wear or damage? |
Go to step 5. | Replace the pick tires. |
| Step 5 Check the lift plate on the input tray for damage. Is it free of damage? |
Go to step 11. | Replace the input tray. |
| Step 6 Make sure the MPF pick roller and separator pad are free of debris. Check for wear or damage. Are they free of wear or damage? |
Go to step 7. | Replace the MPF pick roller and separator pad. |
| Step 7 Check the MPF gearbox for wear or damage. Is it free of wear or damage? |
Go to step 8. | Replace the MPF gearbox. |
| Step 8 Make sure the front input guide rollers are free of debris. Check for wear or damage. Are they free of wear or damage? |
Go to step 11. | Replace the front input guide. |
| Step 9 Make sure the redrive rollers are free of debris. Check for wear or damage. Are they free of wear or damage? |
Go to step 10. | Replace the redrive assembly. |
| Step 10 a Remove the left cover. b POR into the Diagnostics menu and perform a duplex test: Diagnostics Menu > Duplex Tests c Observe the reverse solenoid for proper operation. Does it properly operate? |
Go to step 11. | Replace the reverse solenoid |
| Step 11 Make sure the input roller/deskew assembly is free of debris. Check for wear or damage. Are they free of wear or damage? |
Contact the next level of support. | Replace the printer. |