Lexmark MB2422adwe
Troubleshooting. Print quality. Paper curl check
Note: Before performing this print quality check, go to the control panel home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check.
Actions | Yes | No |
---|---|---|
Step 1 Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier. Is the printer using a genuine and supported toner cartridge? |
Go to step 3. | Go to step 2. |
Step 2 Install a genuine and supported toner cartridge. Does the problem remain? |
Go to step 3. | The problem is solved. |
Step 3 Adjust the guides in the tray to the correct position for the paper loaded. Does the problem remain? |
Go to step 4. | The problem is solved. |
Step 4 From the control panel, set the paper size, type, and weight in the Paper menu to match the paper loaded. Does the problem remain? |
Go to step 5. | The problem is solved. |
Step 5 Depending on the operating system, specify the paper size from Printing Preferences or Print dialog. Does the problem remain? |
Go to step 6. | The problem is solved. |
Step 6 Remove paper from the tray, and then turn it over. Does the problem remain? |
Go to step 7. | The problem is solved. |
Step 7 Make sure that the paper loaded is from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Does the problem remain? |
Go to step 8. | The problem is solved. |