Lexmark 7464-036 MX721ade
Troubleshooting. Print quality. Fine lines are not printed correctly check
Note:
This issue mostly occurs on fonts or characters with fine lines (especially on Chinese characters).
Small texts and details may also not be printed correctly.
Note:
Before performing this print quality check, go to the control panel home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.
| Actions | Yes | No |
|---|---|---|
| Step 1 Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier. |
Go to step 3. | Go to step 2. |
| Step 2 Install a genuine and supported toner cartridge. Does the problem remain? |
Go to step 3. | The problem is solved. |
| Step 3 a From the control panel, navigate to: Print > Quality > Pixel Boost > Fonts b From the Quality menu, select Toner Darkness, and then adjust the setting to 7. c Submit the changes. Note: Adjusting the Toner Darkness setting to 7 results in a slightly lighter print. You may leave the Toner Darkness value at 8 in order to maintain the darkness that you have grown accustomed to, but this will result in reduced toner yield. Does the problem remain? |
Contact the next level of support. | The problem is solved. |