Lexmark 7464-036 MX721ade

Troubleshooting. Print quality. Compressed images appear on prints check

Note: Before performing this print quality check, go to the control panel home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.

Actions	Yes	No
Step 1 Remove the imaging unit, and then inspect the white photoconductor coupler (A). The coupler should be firmly connected to the imaging unit and should not freely rotate. Does the coupler move freely or appear damaged?	Go to step 2.	Go to step 3.
Step 2 Replace the imaging unit. Does the problem remain?	Go to step 3.	The problem is solved.
Step 3 Replace the motor (main). Does the problem remain?	Contact the next level of support.	The problem is solved.

Actions

Yes

Step 1
Remove the imaging unit, and then inspect the white
photoconductor coupler (A). The coupler should be firmly
connected to the imaging unit and should not freely rotate.

Does the coupler move freely or appear damaged?

Go to step 2.

Go to step 3.

Step 2
Replace the imaging unit.
Does the problem remain?

Go to step 3.

The problem is solved.

Step 3
Replace the motor (main).
Does the problem remain?

Contact the next level of support.

The problem is solved.

	Error Code
	Service Mode, Troubleshooting
	Parts Catalog
	Compatibility
	Downloads Files
	Home

Email:
Password:

New Register	Forgot Password?