Lexmark 7017-679 XM1246

Note: Before performing this print quality check, go to the control panel home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check.

Actions	Yes	No
Step 1 Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier. Is the printer using a genuine and supported toner cartridge?	Go to step 3.	Go to step 2.
Step 2 Install a genuine and supported toner cartridge. Does the problem remain?	Go to step 3.	The problem is solved.
Step 3 Adjust the guides in the tray to the correct position for the paper loaded. Does the problem remain?	Go to step 4.	The problem is solved.
Step 4 From the control panel, set the paper size, type, and weight in the Paper menu to match the paper loaded. Does the problem remain?	Go to step 5.	The problem is solved.
Step 5 Depending on the operating system, specify the paper size from Printing Preferences or Print dialog. Does the problem remain?	Go to step 6.	The problem is solved.
Step 6 Remove paper from the tray, and then turn it over. Does the problem remain?	Go to step 7.	The problem is solved.
Step 7 Make sure that the paper loaded is from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Does the problem remain?	Go to step 8.	The problem is solved.