Lexmark 5063-539 C6160
Troubleshooting. Print quality 6. Horizontal dark lines check
| Actions | Yes | No |
|---|---|---|
| Step 1 a Enter the Diagnostics menu, and then navigate to: Advanced Print Quality Samples > Advanced Print Quality Samples b Check the test page for dark lines. Does the line repeat within a test page? |
Go to step 2. | Go to step 3. |
| Step 2 Perform the Repeating defects service check. See “Repeating defects check” on page 77. Does the problem remain? |
Go to step 3. | The problem is solved. |
| Step 3 Check the pages right after the defective page. Does the defect repeat after two consecutive normal pages (A3 or letter) have been printed? |
Go to step 4. | The problem is solved. |
| Step 4 Check the transfer belt for contamination. Is the transfer belt free of contamination? |
Go to step 6. | Go to step 5. |
| Step 5 Clean the transfer belt. Does the problem remain? |
Go to step 6. | The problem is solved. |
| Step 6 Replace the transfer belt. See “Transfer belt removal” on page 652. Does the problem remain? |
Contact the next level of support. | The problem is solved. |