Lexmark 5063-539 C6160
Troubleshooting. Print quality 3. Dark print check
| Actions | Yes | No |
|---|---|---|
| Step 1 a From the home screen, touch Settings > Print > Quality > Toner Darkness. b Check the darkness setting value. Is the darkness setting too low? |
Go to step 2. | Go to step 3. |
| Step 2 Adjust the darkness setting to the proper value. Does the problem remain? |
Go to step 3. | The problem is solved. |
| Step 3 a Enter the Diagnostics menu, and then navigate to: Advanced Print Quality Samples > Advanced Print Quality Samples b Check the test page. Is only one color affected? |
Go to step 4. | Go to step 12. |
| Step 4 Perform color alignment adjustment on all colors. See “Color alignment adjust”. Does the problem remain? |
Go to step 5. | The problem is solved. |
| Step 5 Perform the Toner patch sensing service check. See “Toner patch sensina service check”. Does the problem remain? | Go to step 6. | The problem is solved. |
| Step 6 Check the main HVPS for proper connection.
|
Go to step 8. | Go to step 7. |
| Step 7 Reseat the cable. Does the problem remain? | Go to step 8. | The problem is solved. |
| Step 8 Check the continuity of the main HVPS cable. Does the cable have continuity? |
Go to step 10. | Go to step 9. |
| Step 9 Replace the cable. Does the problem remain? | Go to step 10. | The problem is solved. |
| Step 10 Check the electrical contacts of the developer/PC unit wiper rail with the affected color. Are the contacts stuck or damaged? |
Go to step 11. | Go to step 11. |
| Step 11 Repair or replace the developer/PC unit wiper rail. Does the problem remain? |
Go to step 12. | The problem is solved. |
| Step 12 Check the electrical contacts of the transfer belt. Are the pins stuck or damaged? |
Go to step 13. | Go to step 14. |
| Step 13 Repair the pins or replace the transfer belt contacts. Does the problem remain? |
Go to step 14. | The problem is solved. |
| Step 14 Replace the main HVPS. See “Main HVPS removal”. Does the problem remain? |
Contact the next level of support. | The problem is solved. |