Lexmark 5028-135 CS720
Service menus. Diagnostics menu. 1. How to Enter, Event log
Entering the Diagnostics menu
The Diagnostics menu contains tests that are used to help isolate issues with the printer. To access some of these tests, avoid POST tests that run at POR. Some POST tests can generate errors that prevent a diagnostic test from running.
To access the Diagnostics menu without running the POST tests:
- Press and hold the 3 and 6 buttons while turning on the printer.
- Release the buttons when the splash screen appears.
To access the Diagnostics menu from the home screen, press * * 3 6 on the control panel.
Event log
Print log (summary)
This setting lists a brief summary of the various printer events.
- Enter the Diagnostics menu, and then navigate to: Event log > Print log (summary)
- Touch Start.
Note: The events that appear in the report vary depending on the operational history of the printer.
Display log
This setting shows the panel text that appears when the event occurs.
Enter the Diagnostics menu, and then navigate to:
Event log > Display log
Mark log
This setting allows you to create a service, maintenance, or custom log entry. Each log entry is added in the printer event log.
- Enter the Diagnostics menu, and then navigate to: Event log > Mark log
- Select a log that you want to create, and then touch Start.