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Lexmark 4064-210 MS821n

Service menus. Diagnostics menu. 7. Additional input tray diagnostics

Sensor tests

For non-touch-screen printer models, press [OK] to navigate through the settings.

  1. Enter the Diagnostics menu, and then touch Additional input tray diagnostics.
  2. From the Sensor tests section, touch Start.
    A dialog listing the sensor tests appears.
  3. Find, and then manually toggle the sensor.

Notes:

  • The sensor status on the screen toggles between 1 and 0 when the sensor is properly working.
  • If a sensor test fails, the test failure may not indicate a failed sensor. Further troubleshooting may be required. Check the boards and cables for possible issues.
List of sensor tests
  • Pick roller index (tray [x])
  • Media out (tray [x])
  • Pass‑through (tray [x])
  • Media size (tray [x]) switch [x]
  • Pick (tray [x])

Motor tests

For non-touch-screen printer models, press [OK] to navigate through the settings.

  1. Enter the Diagnostics menu, and then navigate to:
    Additional input tray diagnostics > Motor tests
  2. Select a motor, and then press or touch Start.

Notes:

  • If the motor is activated, then it is properly working.
  • Some motors require automatic deactivation in order to avoid secondary issues such as possible damage and contamination.
  • Some tests require a special action to activate a motor such as removing a major component.
  • If the motor fails, the test failure may not indicate a failed motor. Further troubleshooting may be required. Check the boards and cables for possible issues.
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