Lexmark 4036-311 MX6500e

Accessing the service menus

There are different test menus that can be accessed during POR to identify problems with the scanner. See the table below for the POR sequences.

Note: To access printer service menus, disconnect the scanner communications card from the printer controller board and follow the POR sequence in the printer service manual.

Menu	Scanner button pattern	Description
Diagnostics menu	[3], [6]	The Diagnostics menu group contains the settings and operations used while manufacturing and servicing the printer.
Configuration menu	[2], [6]	The Configuration menu group contains a set of menus, settings, and operations which are infrequently required by a user. Generally, the options made available in this menu group are used to configure a printer for operation.
Clear NVRAM (noncritical)	[6], [7], [8]	This action will clear NVRAM values.
Invalid engine code mode	[3], [4], [6]	This mode is used if the machine has invalid code and needs the correct code loaded. After entering this mode, the firmware code can be updated.
Bypass firmware card	Submit button	Holding this button during POR will cause the scanner to boot with code soldered on the controller board and bypass an installed firmware card.
SE menu	At the scanner, perform the following steps: 1 From the Admin menu, navigate to the home screen. 2 Press the button sequence: * * 4 1 1 3 The SE Menu appears.	This enables the SE menu.
Network SE menu	At the scanner, perform the following steps: 1 From the Admin menu, navigate to: Network/Ports > Standard Network > STD Network Setup menu. 2 Press the button pattern below: [6], [7], [9] 3 Release the buttons when the Network SE Menu appears.	This enables the Network SE menu.