Kyocera TASKalfa 8002i

5. Paper jam caused by improperly loaded paper in the cassette or the paper deck

Step	Check description	Assumed cause	Measures
1	Relocating the paper width guides	The locations of the paper width guides do not fit with the paper size.	Relocate the paper width guides or the MP paper width guides along the paper size when the paper skew or the paper creases occur.
2	Checking the paper	The paper fanning is not enough.	Fan paper and reload it in the paper source. If a part of the paper is bent, remove it.
3	(When feeding the paper from the large capacity feeder) Checking the paper	The paper is not properly loaded.	When the paper is loaded over the guide in the deck of the large capacity paper feeder, reload the paper so the paper edge is not on the corner of the deck.

6. Paper jam due to the inferior paper

Step	Check description	Assumed cause	Measures
1	Checking the paper	Unspecified papers are used.	Explain to the user to use the paper within the specifications.

7. Paper jam caused by the conveying rollers or the paper feed pulleys

Step	Check description	Assumed cause	Measures
1	Cleaning the roller	The roller is dirty.	Check if the conveying rollers or the pulleys have no paper dust, toner, foreign objects, diameter change or frictional wear and clean their surface. If they have a diameter change or frictional wear, replace the parts.
2	Checking the clutch	The clutch does not operate properly.	After checking if the relative motors operate properly by executing U030 and U240, check the clutch operation at U032. If the clutch does not operate properly, go to the next step. (If the motor operation is faulty, perform the proper measures depending on the jam code.)
3	Checking the clutch	The clutch is not properly attached, is not properly connected, or the foreign objects adhere on the clutch.	Check if the connector is securely connected to the clutch, the clutch is properly attached, and there are no foreign objects on the clutch. Then, perform the proper measures if necessary.
4	Replacing the clutch	The clutch is faulty.	If the clutch does not operate properly after reattaching and reconnecting, or if the clutch is rusted, replace it. (Use the individual clutch or the unit containing the clutch.)
5	Checking the bushing	The bushing is dirty.	Clean the rollersshaftorthebushingwhentheloadisappliedtotherotationoftheconvey ingrollersduetodirtonthem.'
6	Checking the spring	The spring comes off.	Check if the spring came off, or if it adequately presses the roller or the pulley, and reattach it if necessary