PrintCopy.info service

Kyocera TASKalfa 508ci

Troubleshooting. Operation error

(1) The login fails with other than the ID card

Step Description Assumed cause Measures
1 Changing the settings [User/Job Account] is valid while the card authentication kit is not installed Set [System Menu] > [User Login/Job Accounting] > [Card Setting] > [Next] > [Keyboard Login] to [On]

(2) The main unit does not operate at all even if the power switch is turned on

Step Description Assumed cause Measures
1 Measuring the input voltage The power cord has no continuity Plug the power cord into another wall outlet.
2 Checking the power cord The power cord is faulty Check the continuity in the power cord, and replace the power cord if there is no continuity
3 Checking the power switch The power switch is faulty Check the continuity between the contacts of the power switch. Then, replace the power switch if there is no continuity
4 Checking the low voltage power supply PWB The connector is not connected properly Or, the wire or the PWB is faulty Clean the connector terminal on the low voltage power supply PWB and re-insert the wire connector In this case, if the wire is faulty, repair or replace them If not resolved, replace the low voltage power supply PWB

(3) Toner drops over the paper conveying section

Step Description Assumed cause Measures
1 Cleaning the developer unit and drum unit The developer unit or the drum unit is dirty Clean the developer unit and the drum unit
2 Executing the developer refresh Toner is deteriorated Execute the developer refresh twice
3 Replacing the developer unit Toner is deteriorated Replace the developer unit
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us