| Problem |
Causes/check procedures |
Corrective measures |
| (38) A paper jam in optional document finisher is indicated during copying (finisher stapler jam). Jam code 82 |
Defective staple home position sensor. |
Run maintenance item U241 and turn the staple home position sensor on and off manually. Replace the sensor if indication of the corresponding sensor on the touch panel is not displayed in reverse. |
| (39) A paper jam in optional document finisher is indicated during copying (eject sensor stay jam). Jam code 83 |
3000-sheet document finisher |
| Defective eject switch 1. |
Run maintenance item U241 and turn eject switch 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| Document finisher |
| Defective eject paper sensor. |
With 5 V DC present at CN7-1 on the finisher main PWB, check if CN7-3 on the finisher main PWB remains low or high when the eject paper sensor is turned on and off. If it does, replace the eject paper sensor. |
| Check if the paper conveying motor malfunctions. |
Check and remedy. |
| Check if the eject roller and eject pulley contact each other. |
Check and remedy. |
| Check if the eject guide is deformed. |
Check and remedy. |
| Defective finisher main PWB. |
Replace the finisher main PWB and check for correct operation. |
| (40) A paper jam in optional document finisher is indicated during copying (right sub tray eject jam). Jam code 84 |
Defective eject switch 2. |
Run maintenance item U241 and turn eject switch 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (41) A paper jam in optional document finisher is indicated during copying (left sub tray eject jam). Jam code 85 |
Defective eject switch 3. |
Run maintenance item U241 and turn eject switch 3 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (42) A paper jam in optional document finisher is indicated during copying (inner tray paper entry sensor 2 jam). Jam code 87 |
Defective inner tray paper entry sensor 2. |
Run maintenance item U241 and turn inner tray paper entry sensor 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (43) A paper jam in optional document finisher is indicated during copying (main tray eject jam). Jam code 88 |
Defective eject switch 1. |
Run maintenance item U241 and turn eject switch 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |