| Problem |
Causes/check procedures |
Corrective measures |
| (6) A paper jam in the paper feed section is indicated during copying (no paper feed from MP tray). Jam code 14 |
Paper is extremely curled. |
Change the paper. |
| Check if the MP paper feed pulley, MP forwarding pulley and MP separation pulley are deformed. |
Check visually and replace any deformed pulleys |
| Broken MP paper feed switch actuator. |
Check visually and replace switch. |
| Defective MP paper feed switch. |
Run maintenance item U031 and turn MP paper feed switch on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| Check if clutch malfunctions. |
Run maintenance item U032 and select MP paper feed clutch or MP paper conveying clutch on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with MP paper feed clutch or MP paper conveying clutch. |
Check |
| Defective MP solenoid. |
Run maintenance item U033 and select MP solenoid on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with MP solenoid. |
Check |
| (7) A paper jam in the paper feed section is indicated during copying (misfeed in 3000-sheet paper feeder horizontal paper conveying section). Jam code 15 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper side guides are deformed. |
Check visually and replace. |
| Defective paper path sensor 3. |
With 5 V DC present at CN6-12 on the PF main PWB, check if CN6-11 on the PF main PWB remains low or high when paper path sensor 3 is turned on and off. If it does, replace paper path sensor 3. |
| Check if PF paper feed clutch 2 malfunctions. |
Run maintenance item U247 and select PF paper feed clutch 2 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with PF paper feed clutch 2. |
Check |
| (8) A paper jam in the paper feed section is indicated during copying (misfeed in 3000-sheet paper feeder horizontal paper conveying section). Jam code 16 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper side guides are deformed. |
Check visually and replace. |
| Defective paper path sensor 2. |
With 5 V DC present at CN6-9 on the PF main PWB, check if CN6-8 on the PF main PWB remains low or high when paper path sensor 2 is turned on and off. If it does, replace paper path sensor 2. |
| Check if PF paper feed clutch 1 malfunctions. |
Run maintenance item U247 and select PF paper feed clutch 1 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with PF paper feed clutch 1. |
Check |