| Problem |
Causes/check procedures |
Corrective measures |
| (1) A paper jam in the paper feed, conveying, duplex or eject section is indicated as soon as the main power switch is turned on. |
A piece of paper torn from copy paper is caught around feed switche1/2/3, MP paper feed switch, MP paper conveying switch, registration switch, duplex switch, eject switch, feedshift switch or loop sensor. |
Check visually and remove it, if any. |
| Defective switch. |
Run maintenance item U031 and turn switch on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3, MP paper feed switch, MP paper conveying switch, registration switch, duplex switch, eject switch, feedshift switch, loop sensor |
| (2) A paper jam in the paper feed section is indicated during copying (no paper feed from cassette 1). Jam code 10 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, forwarding pulley and separation pulley of cassette 1 are deformed. |
Check visually and replace any deformed pulleys (see page 1-5- 3). |
| Broken feed switch 1 actuator. |
Check visually and replace switch. |
| Defective feed switch 1. |
Run maintenance item U031 and turn feed switch 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| Check if paper feed clutch 1 malfunctions. |
Run maintenance item U032 and select paper feed clutch 1 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with paper feed clutch 1. |
Check |
| (3) A paper jam in the paper feed section is indicated during copying (no paper feed from cassette 2). Jam code 11 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, forwarding pulley and separation pulley of cassette 2 are deformed. |
Check visually and replace any deformed pulleys (see page 1-5- 3). |
| Broken feed switch 2 actuator. |
Check visually and replace switch. |
| Defective feed switch 2. |
Run maintenance item U031 and turn feed switch 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| Check if paper feed clutch 2 malfunctions. |
Run maintenance item U032 and select paper feed clutch 2 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with paper feed clutch 2. |
Check |