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Kyocera TASKalfa 350ci

Troubleshooting. Mechanical problems 2

6. Toner drops on the paper conveying path.

Causes/check procedures Corrective Action
Check if the developer unit, drum unit, and primary transfer unit is extremely dirty. Clean the developer unit, drum unit, and primary transfer unit.

7. The message of toner replenishing does not disappear. (K)

Causes/check procedures Corrective Action
1. Check that the spiral of the toner container can be rotated.
2. Check whether the toner supply inlet opens by the lever operation.
Replace the toner container.
Check if the roller in the developer unit rotates and the developer clutchs, etc., that transfer the drive are damaged. 1. Replace the developer unit.
2. Replace the conveying drive unit.

8. The message of toner replenishing does not disappear. (C,M,Y)

Causes/check procedures Corrective Action
1. Check that the spiral of the toner container can be rotated.
2. Check whether the toner supply inlet opens by the lever operation.
Replace the toner container.
Check if the roller in the developer unit rotates and the couplings, etc., that transfer the drive are damaged. 1. Replace the developer unit.
2. Replace the main drive unit.

9. Abnormal sound is generated.

Causes/check procedures Corrective Action
Check if the rollers, pullys and gears rotate smoothly. Grease the bushes and gears.
Check if the roller in the developer unit rotates. If the developer roller is locked, replace the developer unit.
Check if the problem has occured between the cleaning section in the primary transfer unit and the drive transmission section of the main unit. 1. If the waste toner is clogged inside the cleaning unit, clean it.
2. If it is the sliding noise from the side of the waste joint gear in the main body, grease the gear.
Check the occurrence from the fuser unit. During printing drive, or at the power is turned on, the fuser motor is rotated reversely for the pressure releasing operation. Check if the meshing of gears is proper, and if necessary, reattach the fuser unit. Grease the fuser release drive gear.
Check if it occurrs when the cassette lift motor operates. Check if the cassette lift motor is attached properly, and if necessary, reattach it.
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