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Kyocera TASKalfa 3252ci

Troubleshooting. Error Messages 3

9. F051: Scanner engine program error

The scanner program cannot start up

Step Check description Assumed cause Measures
1 Checking the firmware The engine firmware is not the latest version. Install the latest engine firmware.
2 Resetting the main power The scanner engine ROM checksum is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
3 Checking the EEPROM The EEPROM is not properly attached. Reattach the EEPROM.
4 Checking the engine PWB The engine PWB is faulty. Reconnect the connectors on the engine PWB. Then, fix or replace the wires if they are pinched by the other part or if they have any damage. When the issue is not resolved after that, replace the engine PWB.

10. F052: Panel engine program error

The panel program cannot start up.

Step Check description Assumed cause Measures
1 Firmware upgrade The panel firmware is not the latest version. Install the latest panel firmware.
2 Resetting the main power The panel ROM checksum is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
3 Checking the EEPROM The EEPROM is not properly attached. Reattach the EEPROM.
4 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB.

11. The cover open message appears after closing the front cover.

Step Check description Assumed cause Measures
1 Checking the front cover switch The front cover is aligned with the other exterior covers. When the front cover switch does not turn on even if closing the front cover, but when it can turn on by direct pushing, check the front cover. If the cover is not aligned to the other exterior covers, reattach it. When the switch does not always turn on, go to the next step.
2 Checking the wire The wire is not properly connected or is faulty. Insert the following wire connectors all the way. Check the continuity of the wires, and replace them if there is no continuity.• Front cover switch - Feed image PWB• Feed image PW - Engine PWB
3 Replacing the front cover switch The front cover switch is faulty. Replace the front cover switch.

12. The add paper message appears while the paper is loaded on the MP tray.

Step Check description Assumed cause Measures
1 Checking the wire The wire is not properly connected. Reinsert the following wire connectors all the way. Check the continuity of the wires, and replace them if there is no continuity.• MP paper sensor - Relay connector• Relay connector - Feed drive PWB• Feed drive PW - Engine PWB
2 Replacing the actuator The actuator is deformed. Replace the actuator for the MP paper sensor.
3 Checking the MP paper sensor The MP paper sensor is not properly attached or it is faulty. Reattach the MP paper sensor, and replace it if it is not fixed.
4 Checking the feed drive PWB The feed drive PWB is faulty. Reconnect the connectors on the feed drive PWB wires. Then, fix or replace the wires if they are pinched by the other part or if they have any damage. When the issue is not resolved, replace the feed drive PWB.
5 Checking the engine PWB The engine PWB is faulty. Reconnect the connectors on the engine PWB. Then, fix or replace the wires if they are pinched by the other part or if they have any damage. When the issue is not resolved after that, replace the engine PWB.

13. The cover open message appears after closing the right cover or the
maintenance front cover.

Step Check description Assumed cause Measures
1 Checking the right cover switch The covers are not fitted. When the right cover switch does not turn on even if closing the right cover or the maintenance front cover, but when it can turn on by direct pushing, check the covers. If the cover is not aligned to the other exterior covers, reattach it. When the switch does not always turn on, go to the next step.
2 Checking the wire The wire is not properly connected or is faulty. Reinsert the following wire connectors all the way. Check the continuity of the wires, and replace them if there is no continuity.• Right cover switch - Feed drive PWB• Feed drive PWBEngine PWB
3 Replacing the right cover switch The right cover switch is faulty. Replace the right cover switch.
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