| Problem |
Causes/check procedures |
Corrective measures |
| (1) A paper jam in the paper feed, conveying or eject section is indicated as soon as the main power switch is turned on. |
A piece of paper torn from copy paper is caught around registration switch, eject switch or feedshift switch. |
Check visually and remove it, if any. |
| Defective switch. |
Run maintenance item U031 and turn switch on and off manually. Replace the switch if indication of the corresponding switch is not light. Registration switch, eject switch, feedshift switch |
| (2) A paper jam in the paper feed section is indicated during copying (no paper feed from MP tray). Jam code 10 |
Paper is extremely curled. |
Change the paper. |
| Check if the MP paper feed pulley is deformed. |
Check visually and replace any deformed pulley. |
| Broken registration switch actuator. |
Check visually and replace switch. |
| Defective registration switch. |
Run maintenance item U031 and turn registration switch on and off manually. Replace the switch if indication of the corresponding switch is not light. |
| Check if the MP solenoid malfunctions. |
Run maintenance item U032 and select the MP solenoid to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with the MP solenoid. |
Check |
| (3) A paper jam in the paper feed section is indicated during copying (no paper feed from cassette). Jam code 11 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, separation pulley or forwarding pulley is deformed. |
Check visually and replace any deformed pulley. |
| Broken registration switch actuator. |
Check visually and replace switch. |
| Defective registration switch. |
Run maintenance item U031 and turn registration switch on and off manually. Replace the switch if indication of the corresponding switch is not light. |
| Check if the paper feed clutch malfunctions. |
Run maintenance item U032 and select the paper feed clutch to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with the paper feed clutch. |
Check |
| (4) A paper jam in the paper feed section is indicated during copying (no paper feed from first paper feeder). Jam code 12 |
Paper is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, separation pulley or forwarding pulley is deformed. |
Check visually and replace any deformed pulley. |
| Broken registration switch actuator. |
Check visually and replace switch. |
| Defective registration switch. |
Run maintenance item U031 and turn registration switch on and off manually. Replace the switch if indication of the corresponding switch is not light. |
| Check if the cassette paper feed clutch 1 malfunctions. |
Run maintenance item U032 and select the cassette paper feed clutch 1 to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with the cassette paper feed clutch 1. |
Check |