Kyocera ECOSYS P6021cdn
Troubleshooting. Electric problems 3
If the part causing the problem was not supplied, use the unit including the part for replacement. Troubleshooting to each failure must be in the order of the numbered symptoms.
| Problem | Causes | Check procedures/corrective measures |
|---|---|---|
| (12) The message requesting paper to be loaded is shown when paper is present on the cassette. | 1. Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Cassette PWB (YC1) and engine PWB (YC21) |
| 2. Deformed actuator of the paper sensor. | Check visually and replace if necessary. | |
| 3. Defective paper sensor. | Replace the cassette PWB. | |
| 4. Defective PWB. | Replace the engine PWB and check for correct operation | |
| (13) The message requesting paper to be loaded is shown when paper is present on the MP tray. | 1. Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. MP paper sensor and engine PWB (YC16) |
| 2. Deformed actuator of the MP paper sensor. | Check visually and replace if necessary. | |
| 3. Defective MP paper sensor. | Replace the MP paper sensor. | |
| 4. Defective PWB. | Replace the engine PWB and check for correct operation | |
| (14) The size of paper on the cassette is not displayed correctly. | 1. Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Cassette size switch and engine PWB (YC17) |
| 2. Defective cassette size switch. | Replace the cassette size switch. | |
| 3. Defective PWB. | Replace the engine PWB and check for correct operation | |
| (15) A paper jam in the paper feed, paper conveying or eject section is indicated when the main power switch is turned on. | 1. A piece of paper torn from paper is caught around registration sensor, MP feed sensor or eject sensor. | Check visually and remove it, if any. |
| 2. Defective registration sensor. | Replace the registration sensor. | |
| 3. Defective MP feed sensor. | Replace the MP feed sensor. | |
| 4. Defective eject sensor. | Replace the eject PWB. | |
| (16) A message indicating cover open is displayed when the top cover or rear cover is closed. | 1. Deformed actuator of the interlock switch. | Check visually and replace if necessary. |
| 2. Defective interlock switch. | Replace the interlock switch. |