Kyocera ECOSYS P5026cdw
Troubleshooting. Jam Codes: J0000 - J0106
J0000: Power ON jam
The power was turned on while the unspecified conveying sensor turns on.
Step | Check description | Assumed cause | Measures |
---|---|---|---|
1 | Checking the paper path | The paper is caught with a piece of paper, etc. | Remove any paper or foreign objects on the paper path and remove the burrs on the parts such as the guide or the actuator. |
2 | Cleaning the sensor | The sensor is dirty. | Clean the registration sensor and the eject sensor. |
3 | Checking the connection | The sensor is not correctly connected. | Reconnect the registration sensor and the eject sensor. |
4 | Replacing the sensor | The sensor is faulty. | Replace the registration sensor and the eject sensor. |
J0100/J0101/J0104/J0105/J0106: Paper jam caused by the firmware factor
The firmware does not correctly activate.
Step | Check description | Assumed cause | Measures |
---|---|---|---|
1 | Resetting the main power | The controller does not activate normally. | Remove a piece of paper from each conveying section and check the sensors. Then, turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. |
2 | Firmware upgrade | The firmware does not correctly activate. | Upgrade the firmware to the latest version. |