Kyocera ECOSYS P5026cdw

1. Paper jam due to the cover-open detection

Step	Check description	Assumed cause	Measures
1	Checking the conveying unit	Each conveying units are not properly attached.	Check if the front / back or left / right of the vertical conveying section and the horizontal conveying section do not open pulling by a slight strength. If necessary, reattach them.
2	Opening and reclosing the right cover	The right cover is not aligned to the other exterior covers.	Open the right cover and close it again securely.
3	Checking the paper	The paper fanning is not enough or the cutting edge of loaded paper is damaged.	Fan the paper well and load it by reversing the paper direction. Correct or replace paper if a dogear is found.
4	Checking the paper	The paper is wavy.	Correct or replace paper. If you cannot get user agreement about the paper replacement, relocate the leading end of paper and the trailing end or reload paper upside down.
5	Checking the paper	Unspecified paper is used or foreign objects are on the paper.	Ask a user to use the specified paper type. Or, remove the paper with foreign objects.

2. Paper jam due to the wave or curl in the fuser section of the damp paper

Step	Check description	Assumed cause	Measures
1	Checking the paper	The paper curls.	Reload paper upside down.
2	Checking the paper	The paper fanning is not enough.	Fan the paper well and load it by reversing the paper direction
3	Checking the paper	The paper is damp.	Replace the paper.

3. Paper jam due to the dog-ear, paper skew, paper creases, fusing failure or the paper curl

Step	Check description	Assumed cause	Measures
1	Checking the paper path and the paper	The paper is caught with a piece of paper, etc. Or the leading edge of the sheet is bent.	When the dog-ear occurs, check if a piece of torn paper, foreign objects or the burrs on the part do not exist on the paper path, and remove them.
2	Fuser temperature setting	The paper curls since the fuser temperature is improper.	Reset the fuser temperature to the default value at U161 when the paper curls.

4. Paper jam due to the guide factor.

Step	Check description	Assumed cause	Measures
1	Checking the paper path	The paper is caught with a piece of paper, etc.	Remove any paper or foreign objects on the paper path and remove the burrs on the parts such as the guide or the actuator.
2	Checking the guide	The guide is dirty.	If the guide or the discharge needle is dirty by the toner, the paper dust, etc., clean by the waste cloth or the brush.
3	Checking the guide	The guide does not properly operate due to the incorrect attachment or a fault.	Check the guide, and remove any burrs. Also, if the guide does not operate smoothly manually, reattach the guide. Then, replace the guide if it is not fixed or if there is deformation or frictional wear.
4	Checking the solenoid	The solenoid does not operate properly.	Execute U033 and check if the guide can move smoothly by the operation sounds. If the guide does not operate thoroughly or smoothly, reattach the guide. And, replace the solenoid if the issue is not resolved.