Kyocera ECOSYS P4060dn
Troubleshooting. Malfunction. 6. Toner falls over the paper conveying section
Final phenomenon: Toner adheres on the paper leading edge
| Step | Check description | Assumed cause | Assumed cause |
|---|---|---|---|
| 1 | Reaffixing the toner scattering prevention seal on the primary transfer unit | Scattering prevention sheet is peeling off. | Re-affix the scattering prevention sheet on the primary transfer unit. |
| 2 | Checking the developer and drum units | The developer unit or the drum unit is dirty. | Clean the developer unit and the drum unit. |
| 3 | Firmware upgrade | The firmware is not latest version. | Upgrade the firmware to the latest version. |
| 4 | Executing Developer refresh | The amount of toner in the developer unit is large. Or, the toner is deteriorated. | Execute the developer refresh twice. |
| 5 | Developer unit replacement | The toner is deteriorated. | Replace the developer unit. |