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Kyocera ECOSYS P4040dn

Troubleshooting. Mechanical problems

If the part causing the problem was not supplied, use the unit including the part for replacement.

Problem Causes/check procedures Corrective measures
(1) No primary paper feed. Check if the surfaces of the following rollers are dirty with paper powder.
Pickup roller
Paper feed roller
MP paper feed pulley
Clean with isopropyl alcohol.
Check if the following rollers is deformed.
Pickup roller
Paper feed roller
MP paper feed pulley
Check visually and replace any deformed
(2) No secondary paper feed. Check if the surfaces of the following rollers are dirty with paper powder.
Upper registration roller
Lower registration roller
Clean with isopropyl alcohol.
Defective registration clutch installation. Check visually and remedy if necessary.
(3) Skewed paper feed. Paper width guide in a cassette installed incorrectly. Check the paper width guide visually and remedy or replace if necessary.
(4) Multiple sheets of paper are fed. Check if the paper is excessively curled. Change the paper.
Paper is loaded incorrectly. Load the paper correctly.
Check if the retard roller is worn. Replace the retard roller if it is worn
(5) Paper jams. Check if the paper is excessively curled. Change the paper.
Check if the contact between the upper and lower registration rollers is correct. Check visually and remedy if necessary.
Check if the heat roller or press roller is extremely dirty or deformed. Check visually and replace the fuser unit
(6) Toner drops on the paper conveying path. Check if the drum unit or developer unit is extremely dirty. Clean the drum unit or developer unit.
(7) Abnormal noise is heard Check if the rollers, pulleys and gears operate smoothly. Grease the bushes and gears.
Check if the following clutches are installed correctly.
Paper feed clutch
Registration clutch
Duplex clutch
Check visually and remedy if necessary.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
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