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Kyocera ECOSYS M6235cidn

Troubleshooting. Jam Code: J0000 - J0107

J0000: Power ON jam

The power was turned on while the unspecified conveying sensor turns on.

Step Check description Assumed cause Measures
1 Checking the paper path The paper is caught with a piece of paper, etc. Remove paper strip or foreign objects adhering on the conveying path, or burrs on the parts such as guide, actuator, etc.
2 Cleaning the sensor The sensor is dirty. Clean the conveying related sensor.
3 Checking the connection The sensor connector is not connected properly Reinsert the connector of the conveying related sensor.
4 Replacing the sensor The sensor is faulty. Replace the conveying related sensor.

J0100/J0101/J0104/J0105/J0106: Paper jam caused by the firmware factor

The firmware does not properly activate.

Step Check description Assumed cause Measures
1 Resetting the main power The controller does not activate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
2 Firmware upgrade The firmware does not properly activate. Upgrade the firmware to the latest version.

J0107: Fuser temperature stabilization time-out

The fuser temperature does not achieve to the paper feed-able temperature within the specified time.

Step Check description Assumed cause Measures
1 Resetting the main power The controller does not activate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
2 Checking the installation environment The electric power supply fluctuates or the electric voltage reduces. Plug the power cord into another wall outlet.
3 Changing the settings The actual paper and the paper settings (media type, paper size) do not match. Select the proper media type in the system menu.
4 Firmware upgrade The firmware does not properly activate. Upgrade the firmware to the latest version.
5 Replacing the fuser unit The fuser heater is faulty. Replace the fuser unit.
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