Kyocera ECOSYS M6235cidn

6 Paper jam due to the inferior paper

Step	Check description	Assumed cause	Measures
1	Checking the paper	Unspecified papers are used.	Explain to the user to use the paper within the specifications.

7 Paper jam caused by conveying rollers and pulleys

Step	Check description	Assumed cause	Measures
1	Checking the conveying rollers and pulleys	The conveying rollers and pulleys are dirty	Check if the conveying rollers or the pulleys have no paper dust, toner, foreign objects, diameter change or frictional wear and clean their surface. If they have a diameter change or frictional wear, replace the parts.
2	Cleaning the bushing	The bushing is dirty.	If the load is given to the rotation of the conveying roller as the roller shaft and the bearing are dirty, clean the bearing and the roller shaft.
3	Reattaching the spring	The spring comes off.	Check if the spring came off, or if it adequately presses the roller or the pulley, and reattach it if necessary.

8 Paper jam due to the sensor

Step	Check description	Assumed cause	Measures
1	Reattaching the actuator and spring	The sensor does not detect normally	Reattach the actuator or the spring if the actuator of the sensor is caught up or comes off.
2	Cleaning the sensor	The sensor is dirty.	When the sensor surface or photoreceptor black felt is dirty by paper dust, etc., clean them.

9 Paper jam due to the setting / detection failure

Step	Check description	Assumed cause	Measures
1	Checking the paper leading edge margin	The leading edge margin is not enough.	When there is no margin from the paper leading edge to 4.0+1.5/-1.0mm, and, when there is no check line (fuser jam) on 20mm+/- 1mm from the paper leading edge of the test pattern that is output in U034, adjust the leading margin in U402.
2	Relocating the paper width guides or the MP paper width guides	The paper size is misdetected.	Relocate the paper width guides or the MP paper width guides along the paper size to properly detect the paper size.
3	Changing the settings	The media type is not properly set.	If the media type setting does not matched the actual paper weight (the paper jam occurs due to the paper separation failure), set the media type at [System Menu/Counter] key > [Common Settings] > [Original Settings] > [Media Type].

10 Paper jam due to the static electricity

Step	Check description	Assumed cause	Measures
1	Checking the ground	The static electricity accumulates.	When the main unit is installed in the low humidity environment where the static electricity easily accumulates on the conveying guide during the continuous printing, check if the discharge sheet in the exit section and the metal guide in the transfer section are grounded securely. If necessary, reattach the parts.

11 Paper jam caused by the installation environment (Papers inside the cassette are always damp.)

Step	Check description	Assumed cause	Measures
1	Checking the paper storage place	Papers have been stored in the improper place.	Ask users to store paper in a dry place.