Kyocera ECOSYS M6235cidn

1 Paper jam due to the cover-open detection

Step	Check description	Assumed cause	Measures
1	Opening and closing the rear cover	The rear cover is not aligned to the other exterior covers	Open the rear cover and securely close it. (Checking the interlock switch's position)
2	Checking the paper	The paper fanning is not enough or the cutting edge of loaded paper is damaged.	Fan the paper well and load it by reversing the paper direction. Correct or replace paper if a dog-ear is found.
3	Checking the paper	The paper is wavy.	Correct or replace paper. If you cannot get user agreement about the paper replacement, relocate the leading end of paper and the trailing end or reload paper upside down.
4	Checking the paper	Unspecified paper is used or foreign objects are on the paper.	Ask a user to use the specified paper type. Or, remove the paper with foreign objects.
5	Re-loading paper	The paper is not properly loaded.	When the paper is loaded over the guide in the cassette, reload the paper so the paper edge is not on the corner of the cassette.

2 Paper jam due to the wave or curl in the fuser section of the damp paper

Step	Check description	Assumed cause	Measures
1	Re-loading paper	The paper curls.	Reload paper upside down.
2	Re-loading paper	The paper fanning is not enough.	Fan the paper well and load it by reversing the paper direction
3	Replacing the paper	The paper is damp.	Replace with the dry paper.

3 Paper jam due to the dog-ear, paper skew, paper creases, fusing failure or the paper curl

Step	Check description	Assumed cause	Measures
1	Checking the paper path and the paper	The paper is caught with a piece of paper, etc. Or the leading edge of the sheet is bent.	When the dog-ear occurs, check if a piece of torn paper, foreign objects or the burrs on the part do not exist on the paper path, and remove them.

4 Paper jam due to the guide factor

Step	Check description	Assumed cause	Measures
1	Checking the paper path	The paper is caught with a piece of paper, etc.	Remove paper strip or foreign objects adhering on the conveying path, or burrs on the parts such as guide, actuator, etc.
2	Checking the guide and separation needle	The guide and separation needle are dirty.	If the guide or separation needle is dirty with toner or paper dust, clean it with a cleaning cloth or brush.
3	Checking the guide	The guide is not properly attached, or it is faulty.	Check the guide and remove the burrs, etc. if there are any. And, if the guide does not smoothly move manually, reattach it. If not repaired, deformed or worn down, replace it.
4	Checking the solenoid	The guide is not properly attached. The solenoid does not operate normally.	Check if the guide moves by turning the solenoid on. If the guide does not move at all or smoothly, reattach it. If not repaired, replace the solenoid.

5 Paper jam caused by improperly loaded paper in the cassette

Step	Check description	Assumed cause	Measures
1	Relocating the paper width guides or the MP paper width guides	The locations of the paper width guides or the MP paper width guides do not match the paper size.	When the skew feed, crease or paper jam occurs, reset the paper width guide or MP paper width guide matching to the paper size.
2	Checking the paper	The paper fanning is not enough.	Fan paper and reload it in the paper source. If a part of the paper is bent, remove it.