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Kyocera ECOSYS M6230cidn

Troubleshooting. Jam Code: J0502 - J0504 -2

J0502/J0503/J0504: No feed from cassette
Target: paper feeder (1 to 3)
Condition: Paper is stopped at feed roller.

The next sensor does not turn on after the PF feed clutch turns on when feeding from cassette 2- 4.

Step Check description Assumed cause Measures
1 Checking the paper path The paper is caught with a piece of paper, etc. Remove paper strip or foreign objects adhering on the conveying path, or burrs on the parts such as guide, actuator, etc.
2 Checking the paper feed roller The conveying function of the paper feed roller is not enough. Clean the paper feed roller surface. If worn down, replace it.
3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF feed clutch - PF PWB
4 Checking the PF feed clutch Since the PF feed clutch is not connected, the feed roller does not rotate. Reattach the PF feed clutch. If it is not repaired, replace it.
5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

J0502/J0503/J0504: No feed from cassette
Target: paper feeder (1 to 3)
Condition: The leading edge of paper is come out of cassette.

The PF feed sensor does not turn on after the PF feed clutch turns on when feeding from cassette 2- 4.

Step Check description Assumed cause Measures
1 Checking the paper feed roller The conveying function of the paper feed roller is not enough. Clean the paper feed roller surface. If worn down, replace it.
2 (When the paper skew occurs) Relocating the paper width guides The locations of the paper width guides do not fit with the paper size. Relocate the paper width guides to fit them with the paper size.
3 (When the paper skew occurs) Checking the actuator and the spring The actuator does not operate properly. The actuator or the spring is deformed. If the actuator does not properly operate, replace it.
4 (In case paper skews) Checking the conveying guide The paper is caught with the conveying guide. Reattach the conveying guide. Remove the burrs on the conveying guide surface or replace the conveying guide if there are burrs on it.
5 (When the paper skew occurs) Checking the paper path The paper is caught with a piece of paper, etc. Remove paper strip or foreign objects adhering on the conveying path, or burrs on the parts such as guide, actuator, etc.
6 (For marks of paper warpage) checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF feed sensor - PF PWB
7 (For marks of paper warpage) checking the PF feed sensor The PF feed sensor is not properly attached, or it is faulty. Reattach the PF feed sensor. If it is not repaired, replace it.
8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF conveying clutch - PF PWB
9 Checking the PF conveying clutch The PF conveying clutch is not connected and PF feed roller does not rotate Reattach the PF conveying clutch. If it is not repaired, replace it.
10 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
Error Code
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