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Kyocera ECOSYS M6230cidn

Troubleshooting. Jam Code: J0502 - J0504

J0502/J0503/J0504: No feed from cassette
Target: paper feeder (1 to 3)
Condition: There is no paper feeding mark on the leading edge of paper and the lift plate does not goes up.

The leading edge of paper does not come out when feeding from cassette 2 to 4. (there is no feeding mark on the leading edge of paper)

Step Check description Assumed cause Measures
1 Checking the connection The connector is not properly connected or the wire is faulty. Reconnect the connector following wire. If there is no continuity, replace the wire.
• PF lift motor - PF PWB
2 Checking the driving parts Because of the connection failure, the drive is not transmitted from the PF lift motor to the lift plate drive parts. If there are any problems such as breakage or biting of foreign objects in the joints of the gears, couplings etc. of the motor, clean or replace them.
3 Checking the PF lift motor PF lift motor is not attached properly or faulty. Reattach the PF lift motor. If it is not repaired, replace it.
4 Replacing the lift plate The lift plate is damaged or deformed. Replace the lift plate.
5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

J0502/J0503/J0504: No feed from cassette
Target: paper feeder (1 to 3)
Condition: There is no paper feeding mark on the leading edge of paper and the lift plate goes up but the feed drive does not start.

The leading edge of paper does not come out when feeding from cassette 2 to 4. (there is no feeding mark on the leading edge of paper)

Step Check description Assumed cause Measures
1 Checking the connection The connector is not properly connected or the wire is faulty. Reconnect the connector following wire. If there is no continuity, replace the wire.
• PF feed clutch - PF PWB
• PF feed motor - PF PWB
2 Checking the paper feed shaft and the pin Feed roller does not rotate as feed shaft and feed pin of the feed roller is not attach properly. Reattach the feed shaft and feed pin. If there is deformation, etc., replace them.
3 Checking the PF feed clutch Since the PF feed clutch is not connected, the feed roller does not rotate. Reattach the PF feed clutch. If it is not repaired, replace it.
4 Removing the foreign objects and checking the operation of the actuator The PF lift sensor is on but the lift plate does not go up to the upper limit position. Remove the piece of paper or the foreign objects. And, check the actuator of the PF lift sensor turns on by rising the lift plate. If not, reattach the actuator.
5 Checking the drive gear The PF feed motor drive is not transmitted. Replace the faulty drive parts in the PF drive unit such as a gear.
6 Checking the PF feed motor The PF feed motor does not drive and feed roller does not rotate Reattach the PF feed motor. If it is not repaired, replace it.
7 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
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