Kyocera ECOSYS M6030cdn
Troubleshooting. Jam. Corrective Actions: J0501 - J0519
| Jam types | Check description | Corrective Action |
|---|---|---|
| No paper feeding jam or the leading edge of paper is curled back at the position of the roller (J0501, J0502, J0503, J0504, J0509) | 1. Check if the jammed paper or printed paper has a tear at its leading edge caused by the roller. | Replace the paper feed roller. (Service life of roller is 200000 images) Clean the roller, or decrease the spring pressure to pinch the retard rollers if the component is under to its expected life. Or replace the spring. |
| 2. Check abrasion and paper dusts on the feed roller and forwarding rollers. | Clean the paper feed roller and the pickup roller. Or, if not corrected, replace. | |
| 3. Check the pickup roller and paper feed roller are rotating. | If disconnected or or stained, replace the conveying drive unit. | |
| 4. Check that the conveying force of the pickup roller is sufficient. | Increase the conveying force during paper pickup by increasing the spring load of the pickup roller. | |
| Multiple-feed Jam (J0511, J0512, J0513, J0514, J0519) | 1. Check if the cutting edge of the paper bundle is crumpled or the cassette is loaded with multiple times of replenishing paper. | If the cutting edge of the paper bundle is crumpled or the cassette is loaded with multiple times of replenishing paper, load new paper. |
| 2. Checking paper size Check that the size of the loaded paper and the paper size chosen on the operator panel are met. | If the paper size does not match If the cassette cursors have gaps with paper, set them properly. Insert the cassette until the paper size detector switch is turned on. If the size is not detectable evev after inserting all the way, check the position of the size detector switch, or replace the size detection switch. |
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| If the paper size matches If paper is used out of the specification such as coated paper, inkjet paper, etc., replace the paper. Reattach the retard roller in the primary paper feed unit if it is mounted to the opposite direction. Check if the retard spring has not been fallen off of the mounting position. If the retard spring is not dropped off of the mount position, decrease the spring pressure that is applied to the separation rollers. Replace the retard roller unit. |
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| 3. Check if paper dusts and abrasion are observed on the retard roller. | If the paper fanning roller is dirty, clean. If abrasion is observed, replace. | |
| 4. Check the clutch that are rotating following other component when the motor is turned on. | If the clutch rotates following other component and its stain is observed, replace the conveying drive unit. |