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Kyocera ECOSYS M3550idn

Troubleshooting. Jam Codes: 4002 - 4109

*: Refer to figure for paper misfeed indication

Code Contents Conditions Jam location*
4002 Registration sensor 1 or 3 non arrival jam The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn on during paper feed from cassette 2. 1
4003 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn on during paper feed from cassette 3. 1
4004 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn on during paper feed from cassette 4. 1
4005 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn on during paper feed from cassette 5. 1
4012 Registration sensor 1 or 3 stay jam The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn off during paper feed from cassette 2. H
4013 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn off during paper feed from cassette 3. H
4014 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn off during paper feed from cassette 4. H
4015 The registration sensor 1 (RS1)*1 or registration sensor 3 (RS3)*2 does not turn off during paper feed from cassette 5. H
4101 Registration sensor 2 non arrival jam *2 The registration sensor 2 (RS2) does not turn on during paper feed from cassette 1. H
4102 The registration sensor 2 (RS2) does not turn on during paper feed from cassette 2. H
4103 The registration sensor 2 (RS2) does not turn on during paper feed from cassette 3. H
4104 The registration sensor 2 (RS2) does not turn on during paper feed from cassette 4. H
4105 The registration sensor 2 (RS2) does not turn on during paper feed from cassette 5. H
4108 The registration sensor 2 (RS2) does not turn on during paper feed from duplex section. H
4109 The registration sensor 2 (RS2) does not turn on during paper feed from MP tray. H
Error Code
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