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Konica-Minolta bizhub C368

Troubleshooting. Machine is not energized at all, Fusing heaters do not operate

Machine is not energized at all (DCPU operation check)

Relevant electrical parts

• Main power switch (SW1)
• MFP board (MFPB)
• DC power supply (DCPU)

Procedure

Step Check item Location Result Action
1 Is a power voltage supplied across CN1-1 and 2 on DCPU? 19-T NO Check the WIRING from the wall outlet to SW1 to CN1.
2 Are the fuses on DCPU conducting?   NO Replace DCPU
3 Is DC5 V being output from CN6-5 on DCPU? 19-R NO Replace DCPU
4 Is DC24 V being output to CN7-3 on DCPU? 19-R NO • Check the WIRING from the wall MFPB to DCPU.
• Replace DCPU
• Replace MFPB
5 The LED on MFPB is blinking?   NO Replace MFPB
6 Is DC24 V being output to CN7-1 on DCPU? 19-R NO Replace DCPU

Fusing heaters do not operate

Relevant electrical parts

• Front door switch (SW2)
• Right door switch (SW3)
• Fusing unit
• DC power supply (DCPS)
• MFP board (MFPB)

Procedure

Step Check item Location Result Action
1 Is a power voltage supplied across CN8-5 on DCPU? During this time, the right door should be closed. 17-R NO Check wiring from power outlet to SW1 to CN8 to SW3.
2 Is the power source voltage applied across MFPB CN13E-6, 9? 11-E YES Replace the fusing unit.
NO Replace DCPU.
Replace MFPB.
Error Code
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