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Konica-Minolta bizhub 4052

Troubleshooting. Do not display the trouble code

Machine is not energized at all (PU operation check)

Relevant electrical parts

  • MFP board (MFPB)
  • Power supply unit (PU)

Procedure

Step Action Yes No
1 Is the machine plugged in? Go to step 3. Go to step 2.
2 Plug the machine in.
Did this fix the problem?
The problem is solved. Go to step 3.
3 Check the power cord for continuity.
Is there continuity?
Go to step 4. Replace the power cord.
4 Check the AC line voltage to the machine. The voltage should be within the following limits:
for 110 V machines - 100 to 127 V AC
for 220 V machines - 200 to 240 V AC
Is the voltage within the limits?
Go to step 5. Connect the different outlet.
5 Check the voltages of JPS1 on the MFP board.
+5 V at pins 17 and 19
+24 V at pins 11, 13, and 15
Are the voltages correct?
Replace MFPB. Replace PU.

Operation panel indicators do not light

Relevant electrical parts

  • Operation panel (OP)
  • MFP board (MFPB)

Procedure

Step Action Yes No
1 Check the connections on OP and MFPB for proper connections.
Are they properly connected?
Go to step 3. Go to step 2.
2 Properly connect the connectors.
Did this fix the problem?
The problem is solved. Go to step 3.
3 Replace OP.
Does the error remain?
Replace MFPB. The problem is solved.

Operation panel (touch panel) do not respond

Relevant electrical parts

  • Operation panel (OP)

Procedure

Step Check item
1 To perform calibration of the operation panel.
2 If the above actions do not solve the problem, replace the operation panel.
Error Code
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