PrintCopy.info service

Konica-Minolta bizhub 4050

Troubleshooting. JAM. Misfeed at image transfer section

JAM code: 30-01, 30-03

Sub-code: (200.xx), (201.xx)

Detection timing

200.01 Input sensor covered during warm-up sequence.
200.02 Input sensor covered too quickly.
200.03 Media did not reach Input sensor from MPF.
200.05 Input sensor covered too long.
200.07 Input sensor failed to become uncovered from sheet ahead.
200.08 Page arrive at input senor at unexpected time.
200.09 Printhead did not receive proper motor feedback to start laser servo.
200.10 Printhead motor not locked when media reaches the Input sensor.
200.11 Printhead motor fell out of lock after page reaches the Input sensor.
200.12 Printhead was not ready for media.
200.13 Media at Input sensor is not the next media to be imaged.
200.14 Media reached the Input sensor before EP was ready.
200.15 Image data did not start on time.
200.16 Fuser motor stalled.
200.19 Page that was successfully picked from option tray never reached the Input sensor.
200.21 No response from paper port driver while waiting for the source to deactivate the Input Source Ready flag to indicate it has initiated picking.
200.23 Laser servo never started due to potential conflict with the transfer servo.
200.24 Measured gap at Input sensor too small to meet video delivery requirements (Not enough time since prior image finished to start new image).
200.29 Printhead drive control out of range due to an external event beyond what the control is designed to handle.
200.30 Invalid Printhead NVRAM.
200.31 Paper, in the middle of a job, at Input sensor before interrupt occurred.
200.32 Detected cover switch bounce.
200.33 Input sensor covered too quickly.
200.38 Interpage servo gap smaller than expected for galvo offset target evaluation.
200.42 Rogue sheet at ACM sensor while flushing the paper path prior to declaring Tray 1 source empty.
200.44 Page from Tray 1 did not reach the Input sensor (or the manual feed sensor, if present) after multiple pick attempts. Page did make it out of the tray at least as far as the ACM sensor.
200.45 During warm up flush, sheet detected too long over Input sensor.
201.xx -

Relevant parts

• Input sensor

Procedure (Sub-code: 200.01)

Step Action Yes No
1 Check the Input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path of any media fragments.
2 Check the jam access cover if it is blocking the Input sensor.
Is it blocking the Input sensor?
Replace the jam access cover. Go to step 3.
3 Check the Input sensor cable for proper connection.
Is it properly connected?
Go to step 4. Reseat the cable.
4 Enter the Service Mode and perform a sensor check: Select [Service Mode] -> [State Confirmation] -> [Sensor Check] -> [Base Sensor].
Does the sensor state on the operation panel display change when it is toggled?
Go to step 5. Replace the input sensor.
5 Does the error remain? Contact the next level of support. The problem is solved.

Procedure (Sub-code: 200.02, 200.03, 200.05, 200.07, 200.08, 200.19, 200.21, 200.31, 200.32, 200.38, 200.42, 200.44, 200.45)

Step Action Yes No
1 Check the paper source.
Is the paper from the MPF?
Go to step 2. Go to step 5.
2 Check the MPF pick roller and separator pad for damage and contamination.
Are they free of damage and contamination?
Go to step 3. Replace the MPF pick roller and separator pad.
3 Check the MPF solenoid for proper operation:
• Remove the left cover.
• Enter the Service Mode and perform a paper passage test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Manual Feed], and touch Start key.
• Check if the MPF solenoid moves when doing the feed test.
Does it move when doing the feed test?
Go to step 4. Replace the MPF solenoid.
4 Make sure the MPF gearbox spring is properly installed and free of damage. Check the MPF gearbox for wear or damage.
Are they free of wear or damage?
Go to step 5. Replace the MPF gearbox.
5 Check the Input sensor area for jammed media fragments
Is the paper path free of partially fed or jammed media?
Go to step 6. Clear the paper path of any media fragments.
6 Check the media present sensor and media present sensor flag for:
• Proper operation
• Wear or damage
Do they properly operate, and are they free of wear or damage?
Go to step 7. Replace either the media present sensor or media present sensor flag, or both.
7 Check the jam access cover if it is blocking the Input sensor.
Is it blocking the Input sensor?
Replace the jam access cover. Go to step 8.
8 Check the Input sensor cable for proper connection.
Is it properly connected?
Go to step 9. Reseat the cable.
9 Enter the Service Mode and perform a sensor check:
Select [Service Mode] -> [State Confirmation] -> [Sensor Check] -> [Base Sensor].
Does the sensor state on the operation panel display change when it is toggled?
Go to step 10. Replace the Input sensor.
10 Does the error remain? Contact the next level of support. The problem is solved.

Procedure (Sub-code: 200.09, 200.10, 200.11, 200.12, 200.13, 200.14, 200.15, 200.23, 200.24, 200.29, 200.30)

Step Action Yes No
1 Check the LSU cables for proper connection.
Are they properly connected?
Go to step 2. Reseat the cables.
2 Inspect the LSU cables and connectors.
Are they free of damage?
Go to step 3. Replace the LSU.
3 Check the Input sensor cable for proper connection.
Is it properly connected?
Go to step 4. Reseat the cable.
4 Enter the Service Mode and perform a paper passage test:
Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> [Tray 1], and touch Start key.
Does it pass the test?
Go to step 5. Replace the LSU.
5 Enter the Service Mode and perform a sensor check:
Select [Service Mode] -> [State Confirmation] -> [Sensor Check] -> [Base Sensor].
Does the sensor state on the operation panel display change when it is toggled?
Go to step 6. Replace the Input sensor.
6 Check the controller board for any damage.
Is it free of damage?
Go to step 7. Replace the controller board.
7 Does the error remain? Contact the next level of support. The problem is solved.

Procedure(Sub-code: 200.16)

Step Action Yes No
1 • Remove the main drive gearbox.
• Check the main drive gearbox cable for proper connection.
Is it properly connected?
Go to step 2. Reseat the cable.
2 • Remove the main drive gearbox.
• Check the gears of main drive gearbox for wear or damage.
Are they free of wear or damage?
Go to step 3. Replace the main drive gearbox.
3 Check the main drive motor for proper operation:
• Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable.
• Enter the Service Mode and perform a paper passage test: Select [Service Mode] -> [State Confirmation] -> [Paper Passage Test] -> any input source, and touch Start key.
• Check if the main drive motor rotates when doing the feed test.
Does it rotate when doing the feed test?
Go to step 4. Replace the main drive gearbox.
4 Check the fuser gear for damage or toner contamination.
Is it free of damage and contamination?
Replace the controller board. Replace the fuser.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us