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Konica-Minolta bizhub 4050

Troubleshooting. JAM. List of JAM codes

• Open the cover, clear the sheet of paper misfed, and close the cover.

JAM type JAM code
Misfeed at manual bypass feed section 10-01
Misfeed at tray 1 feed section 11-01
Misfeed at tray 2 feed section* 12-01
Misfeed at tray 3 feed section* 13-01
Misfeed at tray 4 feed section* 14-01
Misfeed at image transfer section 30-01
30-03
Misfeed at exit section 32-05
Misfeed at ADF section -
Misfeed at finisher section 72-21
Misfeed at staple finisher section 72-81
Misfeed at duplex pre-registration section 92-00

• *: Only when the optional paper feeder unit is installed.

JAM display resetting procedure

  • Open the corresponding door, clear the sheet of paper misfed, and close the door.
  • Turn OFF the power switch and then ON.

Initial check items

Check item Action
Does paper meet product specifications? Replace paper.
Is the paper curled, wavy, or damp? Replace paper.
Instruct user on proper paper storage.
Is a foreign object present along the paper path, or is the paper path deformed or worn? Clean the paper path or replace the part on the paper path if necessary.
Are rolls/rollers dirty, deformed, or worn? Clean the defective roll/roller.
Replace the defective roll/roller.
Are the paper size and the detected paper size by the edge guide are matching? Adjust the edge guide to match the paper size.
Are the actuators operating correctly? Correct the defective actuator.
Replace the defective actuator.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
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