Konica-Minolta bizhub 3602P
Troubleshooting. Paper Jam. Tray 1 to sensor (input) jam at leading edge service check
| Action | Yes | No |
|---|---|---|
| Step 1 Make sure that the paper is loaded properly. Use the recommended paper. See Avoiding jams. Does the problem remain? |
Go to step 2. | The problem is solved. |
| Step 2 1. Enter the Diagnostics menu, and then navigate to: Input tray quick print >MPF Tray >Single 2. Check if the same error occurs. Does the same problem remain? |
Go to step 7. | Go to step 3. |
| Step 3 Check the tray 1 pick roller for wear and damage. Is the pick roller free of wear and damage? |
Go to step 5. | Go to step 4. |
| Step 4 Replace the pick roller. See Pick roller assembly removal. Does the problem remain? |
Go to step 5. | The problem is solved. |
| Step 5 Check the tray 1 separator pad for wear and damage. Is the separator pad free of wear and damage? |
Go to step 7. | Go to step 6. |
| Step 6 Replace tray 1. Does the problem remain? |
Go to step 7. | The problem is solved. |