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Konica-Minolta bizhub 28e
Troubleshooting. Scanner related trouble. Scanning trouble
| Symptom |
Possible Cause |
Countermeasure |
| An unusual noise occurs. |
The belt has not been firmly inserted into the belt holder. |
Check the belt. |
| While scanning |
The lamp does not turn on |
Harness is not firmly inserted to the connector. |
Check the connectors. |
| CIS defect. |
Replace. |
| CIS is touching the home side (on the left toward the front) |
HS sensor defect. |
0 Press <Mode>, <*>, <2>, <2> to display the sensor input test mode.
- Remove the document glass and move the carriage by hand, and confirm that the LCD indication changes.
OFF: Not home position ON : Home position
- Check the sensor harness is firmly connected.
- If the LCD indication does not change, replace the HS sensor.
- Replace the sensor harness. 5 Replace the scanner board.
6 Replace the harness between scanner board and main control board. |
| The carriage does not move. |
FBS motor defect. |
- Check the motor harness is firmly connected.
- Replace the FBS motor.
|
| Scanner board defect. |
- Check the connectors are firmly connected to the scanner board.
- Replace the harness between scanner board and main control board.
- Replace the scanner board.
- Replace the main control board.
|