Konica-Minolta bizhub 25e

After removing the jammed paper, please open and close the side cover.

Mechanical errors

Symptom	Possible cause	Countermeasure
Jam in the paper supply area	Faulty movement of some cassette parts.	Check each movement of a cassette part. Replace the faulty part.
	Paper is stuck in the recording area.	Remove the stuck paper.
	The paper feed roller is worn out.	Replace the roller.
Jam in the feed area	Paper is stuck in the feed area.	Remove the jammed paper.
Jam in the fuser or the paper exit area	Paper is stuck in the fuser or paper exit area.	Remove the jammed paper.
	The fuser roller is not clean.	Clean the fuser roller. Replace the fuser roller.

Electrical errors

Symptom	Possible cause	Countermeasure
Jam in the feed area “Please close the flashing cover.”	The paper supply electromagnetic clutch does not work.	Check the wiring. Replace the paper supply electromagnetic clutch. Replace the main control board.
	The paper supply sensor (PSS) does not work.	Check that the wiring and actuator are working properly.  If confirmed OK, then replace the PSS, or Main control board.
Jam in the feed area “Please close the flashing cover.”	The malfunction of the PPS.	Check that the wiring and actuator are working properly.  If confirmed OK, then replace the PSS, or the main control board.
Jam in the feed area “Check paper size.....”	The paper size is not correct.	Check the paper, size setting.
Jam in the fuser or paper exit area	The paper discharge sensor (PDS) does not work.	Check that the wiring and actuators are working properly.  If confirmed OK, then replace the PDS, or LPH board.