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Konica-Minolta bizhub 25

Troubleshooting. Scanning trouble

Symptom Possible Cause Countermeasure
An unusual noise occurs. The belt has not been firmly inserted into the belt holder. Check the belt.
While scanning
The lamp at FBS does not turn on Harness is not firmly inserted to the connector. Check the connectors.
LED lamp board defect. Replace.
CCD board defect. Replace the carriage.
Harness between CCD board and scanner board defect. Replace the harness.
Scanner board defect. Replace the scanner board.
The carriage is touching the home side (on the left toward the front) HS sensor defect. 0 Press <Setting>, <*>, <2>, <2> to display the sensor input test mode.
1 Remove the document glass and move the carriage by hand, and confirm that the LCD indication changes. OFF: Not home position ON : Home position
2 Check the sensor harness is firmly connected.
3 If the LCD indication does not change, replace the HS sensor.
4 Replace the sensor harness.
5 Replace the scanner board.
6 Replace the harness between scanner board and main control board.
The carriage does not move. FBS motor defect. 1 Check the motor harness is firmly connected.
2 Replace the FBS motor.
  Scanner board defect. 1 Check the connectors are firmly connected to the scanner board.
2 Replace the harness between scanner board and main control board.
3 Replace the scanner board.
4 Replace the main control board.
Error Code
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