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Konica-Minolta bizhub 20P

Service Mode. User Mode Functions

Basically, user mode should be accessed by service personnel only. Assist as needed, when the telephone support, end users can operate under service personnel order.

Procedure

  1. Check that the front cover is closed.
  2. Turn ON the power switch while holding down the [Go] button.
  3. After all LEDs on the panel are lit, only the Status LED goes out while holding down [Go] button.
  4. Release the [Go] button and check that all LEDs are off.
  5. Press the [Go] button depending on the necessary number of times. (If the [Go] button is pressed, the Status LED is lighted. If the [Go] button is released, the LED is out.)
Press the [Go] button Mode
Once 1)  Test Sample Page
Twice 2)  Print Fonts
Three times 3)  1push Printing Recovery Mode
Four times 4)  Hex Dump Mode
Five times 1)  Test Sample Page
Six times 5)  Network Reset (APIPA: ON)
Seven times 1)  Test Sample Page
Eight times 6)  Factory Reset
Nine times 1)  Test Sample Page
Ten times 7)  Settings Reset
11 times 1)  Test Sample Page
12 times 8)  PCB ONLY Mode
More than 13 times 1)  Test Sample Page

CAUTION

  • Each mode starts 2 seconds after pressing the [Go] button.
  • If the [Go] button is pressed, the Status LED is lighted. If the [Go] button is released, the LED is out.

Function

1) Test Sample Page
The machine prints a demo page. The machine returns to the ready status after printing.

2) Print Fonts
The machine prints a list of the internal fonts. The machine returns to the ready status after printing.

3) 1push Printing Recovery Mode
Demo page print is possible by pressing [Go] button after the power supply is turned on. The data for printing is cleared since the mode can be executed only once. This mode enables to recover demo page printing. However, the design of printing is not demo page printing, but test printing.

4) Hex Dump Mode
This mode is printed as Hex data without emulation processing the print data received from the PC. It is used for defectiveness analysis of the transmitted print data.

5) Network Reset (APIPA: ON)
The network setting is reset to its factory setting. (APIPA is ON)

6) Factory Reset
The machine is restored to the factory setting. (Permanent fonts and macros are not cleared.)

7) Settings Reset
All setting contents of the user except the maintenance information are cleared. (Permanent fonts and macros are cleared.)

8) PCB ONLY
Mode Even when the engine error occurs and PCB exchange is required for recovery, the machine can be started, ignoring the engine error if this mode is used. NVRAM data can be obtained.

Error Code
Service Mode, Troubleshooting
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