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Konica-Minolta bizhub 20

Service Mode 01. How to Enter

Press the [Menu], [Start] ,and [▲] button four times quickly in this order to make the machine enter the maintenance mode.

The machine beeps for approx. one second and displays " ||| MAINTENANCE |||" on the LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the buttons.

To select one of the maintenance-mode functions listed in "2. LIST OF MAINTENANCEMODE FUNCTIONS", press the [▲] button or [▼ ] button to display any function code on the LCD. Then press the [OK] button.

(The details of each maintenance-mode function are described in "DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS".)

Note:

  • To exit from the maintenance mode and switch to standby, press the [9] key twice in the initial stage of the maintenance mode.
  • Pressing the [Stop/Exit] button after entering only one digit restores the machine to the initial stage of the maintenance mode.
  • If an invalid function code is entered, the machine resumes the initial stage of the maintenance mode.

USER-ACCESS TO THE MAINTENANCE MODE

Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone).

The user-accessible functions (codes 06, 09, 10, 11, 12, 25, 45, 53, 54, 80, 82, 87 and 88) are shaded in the table given on the previous page. Function code 10 accesses the firmware switches, each of which has eight selectors. You should not allow end users to access all of those selectors, but you can allow them to access user-accessible selectors which are shaded in the firmware switch tables.

The service personnel should instruct end users to follow the procedure given below.

  1. Press the [Menu], [Start], [Menu], and [▲] buttons in this order. The "MAINTENANCE 10" appears on the LCD.
  2. Press the [▲] button or [▼] button several times to display the desired maintenance code on the LCD. Then press the [OK] button.
  3. To switch the machine back to the standby state, press the [Stop/Exit] button. When each of the user-accessible functions is completed, the machine automatically returns to the standby state.
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