Konica-Minolta bizhub 190f

Symptom:

Original document did not feed into or exit scanner properly, document feeder error message.

Suggested corrective action:

1. Verify the original documents conform to the specifications designed for use in the machine and that they are not damaged in any way.
2. Verify the number of documents placed into the feeder does not exceed its maximum capacity.
3. Verify the scanner cover is closed properly.
4. Remove any foreign substances from inside the scanner area.
5. Verify that all of the document feed rollers are clean and not damaged. Clean using a lint-free cotton cloth moistened with a cleaning solution designed for use on rubber rollers. Replace the rollers if worn or damaged.
6. Check the operation of DS1 at connector P82, pins 3-5, on the Connect A PCB.
7. Check the operation of the separator roller, and the pick-up roller.
8. Verify the operation to the ADF Motor at connector P82, pins 8-12, on the Connect A PCB.
9. Verify that the document feeds into the unit and stops. If the document does not stop, check the operation of DS2 at connector P82, pins 6-8, on the Connect A PCB.
10. Check all connectors and cables.
11. Check the operation of the main control board.