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Konica-Minolta bizhub 165

Troubleshooting. JAM. 1. Initial check items

• When a paper misfeed occurs, first perform the following initial checks.

Check item Action
Does paper meet product specifications? Replace paper.
Is the paper curled, wavy, or damp? Replace paper.
Instruct the user on the correct paper storage procedures.
Is a foreign object present along the paper path, or is the paper path deformed or worn? Clean or change the paper path.
Are the paper separator fingers dirty, deformed, or worn? Clean or replace the defective paper separator finger.
Are rolls/rollers dirty, deformed, or worn? Clean or replace the defective roll/roller.
Are the edge guide and trailing edge stop at the correct position to accommodate the paper? Set as necessary.
Are the actuators operational and checked for correct operation? Correct or replace the defective actuator.
Is the paper size setting correct? Check the paper size and reset as necessary.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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