HP LaserJet Pro M206dn
Control Panel Error Messages (M227, M230 models). Messeges 2
Device is busy. Try again later.
Description
The product is currently in use.
Recommended action
- Wait for the product to finish the current job, or to finish initializing.
- Turn the product off, then on, to see whether it comes to a Ready state.
- Restore the device to the factory default settings. (Setup Menu -> Service Menu -> Restore Defaults)
- If the issue persists, upgrade to the latest firmware version.
Document feeder jam. Clear and reload.
Description
Paper is jammed in the document feeder tray or a sensor has incorrectly detected media in the document feeder paper path.
Recommended action
- Remove the paper from the document feeder. If the paper rips, use a thick piece of paper (such as a business card) to clean the paper path.
- Reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If the error persists, replace the Auto Document Feeder Assembly:
M227sdn/fdn/fdw
| Auto Document Feeder Assembly | G3Q59–60113
M230sdn/fdw | Auto Document Feeder Assembly | P6N90–60101
Document feeder mispick. Reload.
Description
The product did not pick up the paper in the document feeder.
Recommended action
- Remove the paper from the document feeder tray, and then reload it.
- Verify there are no staples or paper clips on the stack of originals. Verify the originals are straightened out from previous folds or curl.
- If the control panel displays Document Feeder Loaded when the originals are not in the input tray of the document feeder, the sensor on the document feeder might be malfunctioning. Replace the Auto Document Feeder Assembly:
M227sdn/fdn/fdw | Auto Document Feeder Assembly |
G3Q59–60113
M230sdn/fdw |
Auto Document Feeder Assembly |
P6N90–60101
Door is open.
Description
The products front door is open.
Recommended action
Close the door.
Engine cable connection issue. Contact HP service. Press [OK] to continue.
Description
The print engine cable diagnostics did not pass due to a cable issue.
Recommended action
Press OK to continue to use the device for scanning and faxing, but printing will not be functional. Either replace the product or send to HP service.
Fax is busy. Canceled send.
Description
The fax line to which you were sending a fax was busy. The product has canceled sending the fax.
Recommended action
- Call the recipient to ensure that the fax machine is on and ready.
- Verify that the fax number is correct.
- Verify that the Redial if Busy option is enabled.
- Open the Service menu, and then touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.
- Additional fax sending/receiving troubleshooting can be found in this document: HP LaserJet Pro MFP - Solve problems sending or receiving faxes (includes fax error messages)(c03491494) (in English) available in Service Access Workbench (SAW) or Channel Service Network (CSN).